FAQ - Miscellaneous


1. What is the Nationwide Multistate Licensing System & Registry (NMLS)?

The Nationwide Multistate Licensing System & Registry (NMLS) is the system of record for non-depository, financial services licensing or registration for participating state agencies, including the State of Nevada Division of Mortgage Lending. The NMLS is the official system for companies and individuals seeking to apply for, amend, renew, and surrender a residential mortgage company, residential mortgage loan originator, mortgage servicer license or certificate of exemption. NMLS itself does not grant or deny license authority.

Additional information on the NMLS can be found on the NMLS Website

The NMLS Call Center is open 9:00 am to 9:00 pm (Eastern Time) Monday through Friday. The toll free number to contact NMLS is 855-NMLS-123 (or 855-665-7123).

2. Does the TRID-Know Before You Owe disclosures, effective October 3, 2015, satisfy the requirements of NRS 645B.305?

Yes. The Loan Estimate and Closing Disclosures meet the requirements of and are in compliance with the TILA-RESPA Integrated Disclosure Rule and fulfills the requirements of NRS 645B.305.

3(a). How do I obtain authorization to file my business in the State of Nevada?

The State of Nevada Secretary of State’s office has created a business portal where you can start and manage any business registration. Visit this portal at https://www.nvsilverflume.gov/home.

3(b). Are there any words I may not use in the name of my company without prior approval?

If the name filing or business purpose includes the words “financial”, “mortgage”, or “mortgage banking”, or indicates that the business will engage in the mortgage business, the State of Nevada Secretary of State will require an approval letter from the Division of Mortgage Lending (“Division”) before it accepts the filing.

Usage of certain words in the name and/or purpose of an entity filed with the Secretary of State are restricted pursuant to Title 7 of the Nevada Revised Statutes. It is necessary to obtain approval from certain agencies before submitting documents to the Secretary of State for a filing that contain those words, regardless if the word stands alone or if it is “part” of a word. Documents received by the Secretary of State which contain these restricted words will be rejected if they do not have the requisite approval.

For the Division of Mortgage Lending, these restrictions are outlined in NRS 78.045(2)(8), NRS Chapter 645B.020. To obtain approval from the Division, a company must submit a written request to the Division which includes:

  • the purpose of the filing
  • the exact company name
  • the address for the company
  • the name of the contact person
  • a reliable telephone number
  • a detailed description of the proposed business activity that the company intends to conduct in Nevada

The written request for an approval letter needs to be submitted to the Division by email through the Division’s general mailbox at mldinfo@mld.nv.gov, or by mail to the Division of Mortgage Lending, 3300 West Sahara Avenue, Ste. 285, Las Vegas, NV 89102, or by facsimile to (702) 486-0785

If the company requesting approval plans to conduct mortgage activity in Nevada requiring licensure as a mortgage company under NRS 645B, the Division will not provide an approval until the applicable license application has been submitted and the company is found suitable to hold a license. When the application reaches the appropriate stage, the Division will issue an approval memorandum for the purpose of filing with the Secretary of State prior to the approval of the license.

A preferred business name can be reserved from the Secretary of State while the application process is being conducted. Use this link for further information on reserving a name from the Secretary of State or use this form to make your name reservation.

4. Who does the Division regulate?

The Division is statutorily charged with the authority and responsibility to implement and administer four different licensing and regulatory programs and one registration program primarily related to non-depository mortgage lending activity.

The Division is responsible for the supervision and oversight of:

  • non-depository commercial and residential mortgage companies doing business in Nevada under NRS 645B
  • residential and commercial mortgage loan originators of mortgage companies doing business in Nevada under NRS 645B
  • covered service providers (e.g. loan modification companies) doing business in Nevada under NRS 645F.
  • mortgage servicers under NRS 645F
  • escrow agencies and escrow agents doing business in Nevada under NRS 645A
  • construction control companies doing business in Nevada under NRS 645A

5. How do I file a complaint against a mortgage company, mortgage loan originator, escrow agency, escrow agent, loan modification company or mortgage servicer?

Any person may submit a complaint to the Division against a mortgage company, mortgage loan originator, escrow agency, escrow agent, loan modification company, or mortgage servicer by completing and submitting a complaint form. The complaint form may be obtained on the MLD Website by following the Consumer Information page to How to File a Complaint”.  

The completed complaint form should be submitted online and all related documentation detailing and supporting the complaint submitted to the Division by email using the links in the online Complaint Form. Alternatively, you may download the printable form and submit by mail or fax:


Division of Mortgage Lending  

ATT: Compliance Investigation Unit                

3300 West Sahara Avenue, Suite 285

Las Vegas, NV 89102 FAX: (702) 486-0785 

6. What other regulatory agencies govern lending businesses or lending practices?

The Division of Financial Institutions regulates state chartered banks, credit unions, installment loan lenders, collection agencies, and other companies – www.fid.nv.gov 
The Consumer Financial Protection Bureau has a mission to make consumer financial markets work for consumers, responsible providers, and the economy as a whole. The CFPB protects consumers from unfair, deceptive, or abusive practices and takes action against companies that break the law. www.consumerfinance.gov 

The Office of the Comptroller of the Currency regulates and supervises all national banks and federal savings associations as well as federal branches and agencies of foreign banks. The OCC is an independent bureau of the U.S. Department of the Treasury. www.occ.gov 

The Federal Reserve regulates state banks that are members of the Federal Reserve System. www.federalreserve.gov 

The Federal Deposit Insurance Corporation regulates federally insured banks that are not members of the Federal Reserve System. www.fdic.gov 

The National Credit Union Administration regulates federal credit unions. www.ncua.gov 

The Federal Trade Commission enforces laws and rules pertaining to consumer protection, predatory lending, unfair trade practices, and anti-trust. www.ftc.gov 

The Department of Housing and Urban Development provides homebuyer, homeowner, and rental assistance. www.hud.gov

If you have any further questions, please contact the Division of Mortgage Lending at (702) 486-0782.